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Privacy & Cookie Policy

Effective Date: May 1, 2024

At Genkidama, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.genkidama.com and use our online services.

1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed about how we protect your information.

2. Information We Collect

We collect both personal and non-personal information when you interact with our website or services.

• Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you make a purchase or create an account.
• Non-Personal Information: Browser type, device information, IP address, and browsing behavior collected through cookies and analytics tools.

3. How We Collect Information

We collect information directly from you when you register, place an order, subscribe to our newsletter, or contact us. We also collect information automatically through cookies and third-party analytics services to help improve our website performance and user experience.

4. How We Use Your Information

Your information is used to:

• Process orders and payments
• Provide customer support
• Send order updates, promotional offers, and newsletters (if you opt in)
• Improve our products, website, and services
• Ensure secure transactions and prevent fraudulent activity

5. Sharing of Information

Genkidama does not sell or rent your personal information. We may share it only with:

• Service Providers: Third parties who assist in payment processing, shipping, and marketing.
• Legal Authorities: When required by law to protect our rights or prevent fraud.
• Business Transfers: In case of a merger or acquisition, your data may be transferred to the new entity.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control or delete cookies in your browser settings, but disabling them may affect site functionality.

Cookies We Use

Name	Purpose
session_id	Stores temporary session information for user login and shopping cart.
user_pref	Remembers user settings such as language and location.

Third-Party Cookies

Provider	Name	Purpose	More Information
Google Analytics	_ga, _gid	Helps us understand visitor interactions and improve site performance.	Google Privacy Policy

7. Data Security

We use industry-standard security measures such as SSL encryption to protect your personal data during transmission and storage. However, no system can guarantee 100% security, and we cannot be held liable for unauthorized access beyond our control.

8. Your Rights

You have the right to access, update, or delete your personal information. To make such requests, contact us at support@genkidama.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before sharing your information.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect data from minors. If you believe your child has provided personal information, please contact us to have it deleted.

11. Contact Us

If you have any questions or concerns about this Privacy & Cookie Policy, please reach out to us at:

Genkidama Support Team
Email: support@genkidama.com
Website: www.genkidama.com